Terms Of Trading Conditions Of sale Ownership of goods will pass to the purchaser when H S Walsh and Sons Limited receives full payment. Where goods are lost, damaged or destroyed after delivery and ownership has yet to pass, the purchaser will indemnify H S Walsh and Sons Limited against any loss incurred, provided such loss, damage or destruction does not result from H S Walsh and Sons Limited negligence. Payment Payment must be made by credit/debit card at time of purchase. If however you have an authorised credit facility with our company you will need to insert your account number (e.g. ABCD123) at point of login. If in any doubt please contact our Accounts Department on +44 (0)1959 543 660. Invoice Value Our minimum invoice value is £5 for the UK Mainland (this amount is exclusive of packing, carriage and VAT charges). All goods are invoiced at prices ruling at date of dispatch. Value Added Tax All prices shown exclude VAT. Where a delivery address is selected that falls inside the EU fiscal area, VAT will be added on the Checkout page at the standard rate as defined by HM Government in the United Kingdom. Packing & Carriage Charge All orders, irrespective of value, are subject to packing and carriage charges and will be sent Registered Post or Receipted Carrier. The following prices include postage, packing and insurance and will be added at the Checkout before payment. Up To UK Mainland Only 0.4kg £4.95 1kg £5.95 5kg £9.95 10kg £13.95 50kg £19.95 75kg £35.00 100kg £50.00 +100kg *Please Contact *Weights in excess of 100kgs. Please contact us on mail@graysonclocks.com or 'phone +44 (0)1959 543 660. Delivery We have excellent stocks and most orders are completed within 48 hours of receipt. Delivery, whether by post or carrier can extend that time by 2-5 days. Lost Or Damaged Goods On receipt of goods, always write 'UNCHECKED' beside your signature as required by our insurers. No responsibility can be accepted for non-delivery unless the carrier and ourselves are informed in writing within 14 days of advice. Contents damaged or contents missing must be signed for accordingly (if possible) and reported to the carriers and ourselves in writing within 3 days of delivery. Returned Items Returned goods can only be credited if returned in perfect condition, within 14 days of the invoice date, with the respective invoice number and date and where applicable, in the original packing. Goods that have been returned for credit that have been correctly supplied will be subject to a 10% handling charge. Change Of Prices Although we issue a price list with our printed catalogue, it must be recognised merely as a guide. Latest prices can be confirmed on the website, by telephone, or fax. Outstanding Items All items available from stock are dispatched at the time of handling your orders. For account customers, goods not in stock will be dispatched as soon as they are available, unless otherwise directed. Goods cannot be kept outstanding for non-account customers and we suggest these items be added to subsequent orders. We will advise you if we cannot complete your order in full and your funds will be returned to your credit/debit card accordingly.When the goods do become available we will let you know. Export Trading Terms We are sorry we cannot process orders under £15.00 goods value. All orders from non-account holders must be paid for in full prior to despatch. Letters of credit will only be accepted for transactions in excess of £5000.00.